Today, many service companies and IT Managed Services Jersey in the framework of in sourcing models are increasingly moving from hourly pay to a model of IT Managed Services Jersey. A subscription service contract gives an IT professional a number of serious benefits: it guarantees a fixed monthly income, allows you to offer third-party services, and protects against loss of income if the client decides to save on IT. How to convince customers to switch to subscription services and what IT Managed Services Jersey can they are offered?
You have to convince customers that managed services are better than an emergency call from an IT professional on an hourly basis. Here are some tips to help you explain the benefits of this model:
Explain that signing a subscription service agreement ensures reliable and stable operation of the client’s IT systems and avoids any costly “surprises”.
Tell us about the additional services that you can offer to the client. Focus on reliability, ease of use, support and profitability.
Discuss the costs in detail. If the cost of your services seems too high to the client, explain exactly what you are taking the money for and calculate how much the client paid for various IT Managed Services Jersey (technical support, antivirus software, cloud data storage, etc.). Most likely, your price will be lower than this amount.
Explain how your company works. If the client does not want to sign a subscription service agreement, tell about the benefits that he may lose (priority service) and the opportunities that he misses (proactive monitoring).
Traditionally, service companies offer the following IT services:
Network administration: Virtually all subscription service agreements include basic network administration services: server support, storage management, troubleshooting, and other related services included in the services directory of any IT provider.
Support: Having signed the contract, the client has the right to rely on technical support. However, working hours should be discussed separately. Service 24/7 is much more expensive than 8/5. In addition, after-hours technical support can be outsourced.
Network monitoring: There are various systems that allow continuous monitoring of all aspects of customer networks. Many of them support remote access from mobile devices, so you can work without leaving your office.
Backup: All customers need to back up data, so it’s very profitable to offer these services. You can build your own backup infrastructure or use the services of cloud providers, of which there are countless.
Disaster recovery: If backup is performed using virtualization technologies and system images, you can offer disaster recovery services to the client. Such services are widely distributed, so it is important to convince the client to work with you.
IT security: At a minimum, you can make money by installing and updating antivirus software. But it is better to use a cloud-based antivirus solution managed centrally for all your clients, which will give you complete control and profit.
Policy management: Companies that have reached a certain level are starting to think about policies such as IT security policy, data protection, and employee management. Often these policies are mandatory. Despite certain differences between companies, many policies are rather “template”, so you can easily make money on them.
Other services: In addition to all of the above, you can offer the client services such as IP telephony or electronic document management. Some IT service providers even offer rental equipment and software, as well as other models.
Perhaps not all customers will find a model of IT Managed Services Jersey. However, it is worth a try. Regular income is better than one-time earnings. In addition, if you decide to sell your business, a potential buyer will inquire about the number of “subscribers”.